Our research shows that ineffective front-line managers contribute greatly to poor employee satisfaction, low productivity, high turnover, low patient satisfaction, and ultimately to suboptimal net operating margins. On the contrary, when hospitals have capable professionals managing the front lines, employee satisfaction and productivity go up, patient satisfaction rises and the net operating margin improves.
Targeted for front-line managers who have strategically important roles, leadership potential, and are underperforming, our ‘Management Effectiveness’ program is focused on measurable performance as opposed to development.
In addition to pre and post ‘Business Practices Assessment’ measurements, each manager will establish a department scorecard that tracks the metrics that drive their business.
The objective of the program is to significantly increase productivity and scorecard metrics and increase at least one grade level on the BPA within three to six months after the program is completed.
The deliverables of our ‘Management Effectiveness’ program are as follows:
For a customized proposal, please contact us today.
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MANAGEMENT TRAINING ::